Privacy Policy

Effective Date: December 23, 2025

Last Updated: December 23, 2025

1. Introduction and Identity of the Controller

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our solar savings calculation services.

Because we operate from the European Union (Germany) but serve customers in the United States, this policy is designed to comply with both the General Data Protection Regulation (GDPR) and applicable U.S. Federal and State Privacy Laws (including TCPA and CCPA principles).

Data Controller (The entity responsible for your data):
Name: Tarkan Kuzu
Address: Küstrinerweg 1, Köln 50858, Germany
Email: contact@factbinger.com

2. Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device.

A. Information You Voluntarily Provide

When you fill out our solar calculation form, we collect the following specific data points:

• Personal Identifiers: First Name (firstName), Last Name (lastName), Email Address (email), and Telephone Number (phone).
• Property & Location Data: Zip Code (zip), State (state), City (city), and Street Address (address).
• Qualifying Solar Data: Home Ownership Status (ownership), Roof Shade/Sunlight Exposure (roofShade), Monthly Electricity Bill Amount (electricityBill), and Utility Provider Name (utilityProvider).

B. Information Collected Automatically

When you interact with our website, our servers and tracking technologies automatically capture the following:

• Technical Identifiers: Internet Protocol (IP) address, User Agent string (userAgent) identifying your browser and device type.
• Tracking & Analytics Data: Session Duration (sessionLength), the Source of your visit (source), Referral IDs or Sub-IDs (subId), and the Original URL (originalUrl) you visited.
• System Generated Data: A unique Lead Identifier (leadId) assigned to your inquiry for tracking and verification purposes.

3. How We Use Your Information

We use the collected data for the following specific purposes:

• Lead Generation & Fulfillment: To calculate your estimated solar savings and determine your eligibility for solar incentives.
• Distribution to Partners (Lead Selling): To sell, transfer, or forward your contact details and project requirements to third-party solar installers, lead buyers, and marketing partners (specifically including PX.com and their network of partners) so they may contact you with quotes.
• Communication: To contact you via email, SMS, or phone calls regarding your solar inquiry, in accordance with the consent you provided.
• Analytics & Optimization: To analyze session lengths and user behavior to improve our website experience.
• Fraud Prevention: To verify that leads are real humans using IP addresses and User Agent analysis.
• Legal Compliance: To demonstrate consent compliance under the Telephone Consumer Protection Act (TCPA) and GDPR.

4. Disclosure of Your Information (Third Parties)

We are a lead generation agency. This means our primary business function is connecting you with service providers. We may share, sell, or disclose your information to:

• Lead Exchanges & Aggregators: Specifically PX.com and their network of home services partners. These networks match your data with local contractors in your area.
• Solar Installation Companies: Direct installers who will contact you to provide the quote you requested.
• Service Providers: Hosting providers (Hostinger), CRM systems, and analytics tools that help us run our website.
• Legal Authorities: If required by law or to protect our rights.

5. Legal Basis for Processing (GDPR)

If you are a resident of the EEA or if GDPR applies to our processing activities in Germany:

• Consent (Art. 6(1)(a) GDPR): We process your data and transfer it to U.S. partners based on your explicit consent given when you click the submission button.
• Contract (Art. 6(1)(b) GDPR): Processing is necessary to take steps at your request prior to entering into a contract with a solar installer.
• Legitimate Interests (Art. 6(1)(f) GDPR): We have a legitimate interest in preventing fraud and analyzing website traffic.

6. International Data Transfers (EU to U.S.)

As the Controller is located in Germany (EU) and the data subjects and third-party buyers are located in the United States:

Data collected on this site is transferred from the European Union to the United States. The United States may not have the same data protection laws as the EU. By submitting your information, you explicitly consent to this cross-border transfer as it is necessary for the performance of the service (getting a U.S. solar quote) and based on your request.

7. TCPA Consent & Telemarketing

By clicking "Get My Free Quote", "Calculate Savings", or similar buttons on our forms, you explicitly authorize Solar Vertex Energy, PX.com, and our network of trusted marketing and solar partners to contact you via telephone, mobile device (including SMS and MMS), and email, even if your telephone number is currently listed on any state, federal, or corporate Do Not Call list.

You acknowledge that these calls or texts may be sent using an automated telephone dialing system (ATDS) or pre-recorded messages. Your consent to this agreement is not a condition of purchasing any property, goods, or services. By submitting the form, you acknowledge and agree that your consent is subject to our Privacy Policy and Terms and Conditions. A list of our trusted marketing and solar partners is available upon request via contact@factbinger.com.

8. California Consumer Privacy Act (CCPA / CPRA)

This section provides additional disclosures and describes rights for California residents as required under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

A. Categories of Personal Information Collected

In the preceding 12 months, we have collected the following categories of personal information:

• Identifiers: Name, email address, telephone number, IP address, unique lead ID, and street address.
• Internet or Other Electronic Network Activity Information: Browser type, user agent string, session length, referral source, and original URL interaction data.
• Approximate Geolocation Data: City, state, and zip code derived from your input or IP address.
• Commercial Information: Monthly electricity bill amounts and utility provider names.
• Inferences: Information derived from the above to determine solar eligibility and potential savings.

B. Sale or Sharing of Personal Information

As a lead generation business, we sell and share your personal information (specifically identifiers, geolocation, and commercial info) to third-party solar partners and aggregators (like PX.com) to provide you with the services requested. We do not knowingly sell the personal information of consumers under 16 years of age.

C. Your California Privacy Rights

California residents have the following rights:

• Right to Know/Access: The right to request that we disclose what personal information we collect, use, disclose, and sell.
• Right to Delete: The right to request the deletion of personal information we have collected from you, subject to certain exceptions.
• Right to Correct: The right to request that we correct inaccurate personal information that we maintain about you.
• Right to Opt-Out of Sale or Sharing: The right to direct us not to sell your personal information or share it for cross-context behavioral advertising.
• Right to Limit the Use of Sensitive Personal Information: The right to limit our use of sensitive personal information to that which is necessary to perform the services.
• Right to Non-Discrimination: The right not to receive discriminatory treatment by us for the exercise of privacy rights conferred by the CCPA.

D. Exercising Your Rights & Verification

To exercise your rights, please email us at contact@factbinger.com. Before processing your request (especially for Know or Delete requests), we must verify your identity. We will match the information provided in your request (email/phone) with the information in our system. If we cannot verify you, we may be unable to fulfill the request for security reasons.

E. Authorized Agent

You may designate an authorized agent to make a request under the CCPA on your behalf. To do so, you must provide the agent with written permission and verify your own identity directly with us, or provide the agent with a power of attorney pursuant to Probate Code sections 4000 to 4465.

F. Data Retention

We retain your personal information only for as long as is reasonably necessary to fulfill the business purposes disclosed in this policy, comply with legal obligations (such as TCPA audit logs), or resolve disputes.

For more information about the CCPA, visit: https://oag.ca.gov/privacy/ccpa

9. GDPR Rights (EEA Residents)

• Right of Access: Obtain confirmation regarding whether we process your data.
• Right to Rectification: Correct inaccurate data.
• Right to Erasure ('Right to be Forgotten'): Request removal of your data.
• Right to Restrict Processing: Limit how we use your data.
• Right to Data Portability: Receive your data in a structured format.
• Right to Withdraw Consent: You may withdraw consent at any time, affecting future processing only.

To exercise any of these rights, please email us at: contact@factbinger.com.

10. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, keeping records of TCPA consent), resolve disputes, and enforce our legal agreements and policies.

11. Security

We utilize SSL (Secure Socket Layer) encryption to protect the transmission of your data (https://). While we strive to use commercially acceptable means to protect your Personal Data, specifically regarding the transmission of fields like leadId, email, and phone to our webhooks, no method of transmission over the Internet is 100% secure.

12. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and store certain information (such as sessionLength and source attribution). You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

13. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us.

14. IP Address Collection

We automatically collect your Internet Protocol (IP) address when you visit our website or submit your information. Your IP address is used for:

• Fraud detection and prevention,
• Geo-location matching to identify your service area,
• Compliance with TCPA and CCPA verification requirements,
• Security monitoring and traffic analytics.

Your IP address is processed together with your session data, referral information, and device identifiers to ensure the authenticity of your lead submission. This information is not used for marketing purposes without your prior consent.

15. Scope of This Privacy Policy

This Privacy Policy is intended primarily for residents of the United States. All data collection, processing activities, and lead distribution practices described in this document apply specifically to U.S. consumers seeking solar quotes within the United States. Although the Controller is located in Germany, this service is not directed toward EU residents and does not intend to collect personal data from individuals located in the European Union.

16. Opt-Out Instructions

You can choose to stop receiving calls, SMS, and other communications from us at any time. To opt out, you may:

• Option 1. Click on the link below and insert your contact information (same as you did when submitting your information for the solar calculation) in the given fields.
• Option 2. Contact us directly at contact@factbinger.com to request removal (first option works faster).

For immediate processing, you can use our dedicated opt-out page:

OptYourselfOutNow

17. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.